ISO90012015

Afoi Xalatsi Ο.Ε. – Certification ISO 9001:2015

 

Total Quality Management

Afoi Xalatsi O.E. has an ISO 9001:2015 certified Management Quality System. Our previous certification by ISO 9001:2015, was updated to comply with the latest ISO 9001:2015, by the international certification body of Lloyd’s Register Quality Assurance and once again confirms our dedication to the constant improvement of the quality of our products and our focus to customer satisfaction.

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Below, you can find more information regarding the International Organization for Standardization and ISO 9001:2015 certification.

 

What is ΙSO 9001?

The term ISO regards the International Organization for Standardization which was founded in 1947 in Geneva, Switzerland, and today numbers more than 100 member nations. ISO 9001:2015 is a part of the ISO family of certifications and describes the requirements of Quality Management Systems, where every company will be able to evaluate, validate and prove its ability to satisfy customer requirements, legislative requirements and also requirements of its own.

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The general principle of Quality Management Systems regards the description of company activities through the concept of process management. In this context, every activity that uses company resources and is controlled by the company’s management in order to achieve certain goals is called a process.

Quality management principles

These are the eight quality management principles on which the quality management system standards of the ISO 9001:2015 is based. These principles can be used as a framework to guide organizations towards improved performance.

  • Customer focus
  • Leadership
  • Involvement of people
  • Process approach
  • System approach to management
  • Continual improvement
  • Factual approach to decision making
  • Mutually beneficial supplier relationships

 

You can find more information about the International Organization for Standardization and ISO 9001:2015 certification by following the links below.

International Organization for Standardization: www.iso.org
Greek Organization for Standardization: www.elot.gr